FAQs

1. How much does it cost to ship a barrel?
2. How do I track my shipment?
3. Howmuch lead-time is necessary to order barrels?
4. What barrels are available for immediate delivery?
5. Can we get our logo printed on the barrels?
6. Where do you source your American oak and French oak?
7. Do you offer 36-month aged seasoned oak?
8. What are the terms of payment?
9. What are your hours of operation?
10. Who do I contact for barrel recommendations for my wine?
11. How many barrels do I need to purchase for a discount?
12. How much is a barrel?
13. How do I care for my barrel?
14. How small a quantity of barrels you will sell?
15. What are the barrel dimensions?
16. Do you sell used wine barrels?

1. How much does it cost to ship a barrel?
   

   Freight costs depend on delivery location and quantity of barrels. We’ll return a quote estimation to you within two business days.

2. How do I track my shipment?
   

   If you process your order online you’ll receive a confirmation e-mail with a reply to accept or decline the order. The order will have an estimated Ship Date. After the barrels have left the cooperage or warehouse, you’ll be notified of the carrier and arrival date. For an updated status on your order, please contact your account manager and reference your order number.

3. How much lead-time is necessary to order barrels?
   

   Because our cooperage is domestic, cooperage lead-time is relatively short. During certain periods of the year custom products are produced at time of order. In-stock availability will ship within one week if stock is available in Napa. For custom products produced at our cooperage the lead time is 2-6 weeks, based on production and delivery schedule.

4. What barrels are available for immediate delivery?
   

   A small inventory is available in our temperature/humidity controlled Napa warehouse. To review our current in-stock products, please call your account manager.

5. Can we get our logo printed on the barrels?
   

   Yes. With a minimum order of ten barrels you may add a custom logo on the barrel at the 12 o’clock position, sized 4”x4”. Specifications: JPEG only, black & white. Scanned images are not acceptable. Send image to your account manager.

6. Where do you source your American oak and French oak?
   

   For our American oak, we source from the Midwest, with the primary source in the Ozarks. The soil is rocky, and this results in tight grain.

   Our French oak comes from all of the major forests in France that provide cooperage oak, and these include the Vosge, Allier, Nevars, and Troncais. Quality timber is provided from all of these regions. We use only tight grain, from healthy, straight trees.

7. Do you offer 36-month aged seasoned oak?
   

   Yes, in limited quantities. Contact your account manager for availability.

8. What are the terms of payment?
   

   First time orders and orders less than $2,000 require prepayment. We accept Visa or Mastercard. Net 30 Terms may be established after completing a credit application.

9. What are your hours of operation?
   

   Cooperage Hours are Monday - Friday 8 a.m. - 4 p.m. Central Time
   Napa Office Hours are Monday - Friday 8 a.m.- 4 p.m. Pacific Time

10. Who do I contact for barrel recommendations for my wine?
    

    Our Website will provide you with answers regarding barrel options and shipping options. If you have further questions, please contact your account manager. Our account managers have over 35 combined years of experience.

11. How many barrels do I need to purchase for a discount?
    

    When you purchase 20 or more barrels a discount is available. Contact your account manager for discounts for large volume ordering.

12. How much is a barrel?

    Click to view our price list or contact us.

13. How do I care for my barrel?
    

    Barrel Maintenance

    Note: Follow the Barrel Care Instructions to prepare and maintain your barrel. It is extremely important to identify and report any problems with the barrel prior to filling the barrel with wine.

14. How small a quantity of barrels you will sell?
    

    We’ll fill orders for a single barrel.

15. What are the barrel dimensions?

    For our barrel dimensions please view the dimensions page.

16. Do you sell used wine barrels?
    

    No. Our barrels are new, and carefully crafted. For used barrels, we recommend checking the classifieds at winebusiness.com.